Data protection

Your data is only used for the purpose for which you have given them to us. Your data is not passed on to third parties.

PRIVACY AND COOKIE POLICY

REGULATORY REFERENCES

Directive 2002/58/EC concerning the processing of personal data and the protection of privacy in the electronic communications sector".

Legislative Decree of June 30, 2003, No. 196 "Personal Data Protection Code".

(EU) Regulation 2016/679 – "General Data Protection Regulation".

DATA PROTECTION AND DATA PROTECTION SUPERVISOR

When using this website, data relating to identified or identifiable persons may be processed. The person responsible for their processing is MOBY S.p.A. (hereinafter also referred to as the company or the person responsible) based in Largo Augusto 8, 20122 Milan, Italy. We inform you that the Data Controller has appointed a Data Protection Officer (hereinafter referred to as "RPD") who can be reached at the following e-mail address: dpo@moby.it.

DATA PROCESSING LOCATION AND DURATION OF DATA STORAGE

The processing related to the web services of this website is carried out at the head office of the person responsible and is performed only by the technical staff responsible for processing or by persons responsible for occasional maintenance. Your data will not be shared with service providers whose headquarters are located outside the EU territory. The data collected will only be kept for as long as necessary to fulfill the specific purpose, depending on the type of data processed. These purposes are indicated in the corresponding information summaries on the website pages and tailored to specific services.

LEGAL BASIS OF DATA PROCESSING

The personal data provided on this page will be processed by the person responsible for the following legal bases, depending on the data entry form (Article 6 (1) (a), (b) and (c) of the Regulation):

  • Consent of the interested party (for example, to register for our regular newsletter dispatch);
  • Execution of a contract in which the prospect is involved or to carry out pre-contractual measures taken at his request (for example for the purchase of ferry tickets);
  • Fulfilling a legal obligation to which the controller is subject (for example, to fulfill tax and accounting obligations in connection with your reservation);

If the legal basis of your data processing is your express consent, you have the right to revoke it at any time by contacting the Data Controller. 

TYPES OF DATA PROCESSED

  • Browsing Data

The computer systems and software used to operate this website collect some personal information during normal operation that is automatically provided for use when using Internet communication protocols. It is information that is not collected in order to be linked to identified stakeholders, but rather information that by its nature might allow users to be identified. This category of data includes the IP addresses and domain names of the computers used by the users of the Web site that connect to the Web site, the Uniform Resource Identifier (URI) addresses of the resources that are being invoked, the time of the call to be forwarded the method used to invoke the server, the size of the file received in response, the number code indicating the status of the response given by the server (successful, errors, etc.) and other parameters pertaining to the user's operating system and IT environment , These data are used only for the purpose of obtaining anonymous statistical information about the use of the website and for controlling its correct operation and are deleted immediately after processing. The data could also be used to establish accountability in the event of any computer crime affecting the site.

  • Data provided voluntarily by the user

The optional, explicit and voluntary transmission of personal data by the user in the registration forms on this website entails the subsequent acquisition of the data provided by the sender, necessary to provide the service requested. Specific summary information will be progressively shown or displayed on the website pages dedicated to particular on-demand services.

COOKIES

Moby uses cookies to allow your system to recognize your device and provide you with certain features, such as simplifying website browsing and its proper use, facilitating access to services that require authentication, and discovering which areas of the website you visit have been.

The cookies used on the site may be either permanent (that is, they are stored on the hard disk by the user / visitor's personal computer until they expire) or so-called "session cookies" (they are stored on the user's / visitor's computer not permanently saved and will be deleted when the browser is closed).

The cookies are also used by the company for other purposes, such as:

Identify you during authentication on the website. In this way, the company can present a recommendation about the products, display individual content, provide other functions and personal services;

    • Provide content, including advertising, that is relevant to your interests on the website. Advertising according to your interests is subject to your preferences;
    • tracking the settings you specify;
    • Tracking items stored in your cart.

TECHNICAL COOKIES

The use of the so-called session cookies is strictly limited to the transmission of session identifiers (consisting of random numbers generated by the server) necessary to allow for safe and efficient website browsing. The so-called session cookies used on this website avoid using other computer techniques that are potentially harmful to the confidentiality of users who are browsing the website and do not allow the acquisition of personal data that identifies users. However, if the user does not wish to receive any type of cookies on his/her computer, either from this website or from others, he/she can increase the privacy protection level of the browser through the appropriate function. The Data Controller notes that, article 17 of (EU) Regulation 2016/679 users are entitled to request at any time those who make use of such solutions, to delete information gathered through cookies.

THIRD PARTY COOKIES

By browsing the site, the user is informed that in addition to these cookies owned by the Data Controller, so called third Party Cookies may also be installed. The information collected by "third-parties" shall be governed by the relevant information documents so please refer to them if needed.

Google Analytics cookies

Provided and maintained by Google for statistical analysis of site access. Information collection takes place in an anonymous and aggregate manner only and no personal data of users are stored. You can choose not to use Google Analytics cookies, by following the information at the link below:

https://tools.google.com/dlpage/gaoptout?hl=it

Profiling Cookies

Provided and maintained by third parties to generate specific advertisements based on browsing habits and interests of individual users. These cookies never use, however, sensitive user data.

This site uses Google DoubleClick and/or Criteo cookies. For more information, and to disable this cookie, follow the information at the following links:

http://www.google.com/intl/en/policies/technologies/ads/

http://www.criteo.com/deactivate-criteo-banners/

COOKIE MANAGEMENT

The functions of cookies can be disabled through the appropriate page provided by the EDAA (European Interactive Digital Advertising Alliance) http://www.youronlinechoices.com/en/, or by adjusting the Privacy settings of your browser. 

Please note that you can selectively disable the Google Analytics by installing on your browser the opt-out component provided by Google. To disable Google Analytics, see the link below: https://tools.google.com/dlpage/gaoptout

Notwithstanding the foregoing, you must bear in mind that disabling cookies may affect the proper functioning of certain sections of the site.

COOKIE LIST

The cookies used on this website can be viewed at the following link https://www.moby.it/assistenza/cookie-list/

OPTIONAL PROVISION OF DATA

Apart from what has been specified for browsing data, the user is free to provide personal data. However, failure to provide these data may make it impossible to obtain the requested service or may limit the use of the website.

PROCESSING PROCEDURES

Personal data is processed, including through the use of automated tools, for the period of time strictly necessary to achieve the purposes for which it was collected. Special security measures are taken to prevent loss of data, unlawful or misuse and unauthorized access. The Responsible has taken all legally required minimum security measures and, taking into account the most important international standards, has taken additional security measures to minimize the risks associated with the confidentiality, availability and integrity of the personal data collected and processed.

SHARING, COMMUNICATION AND DISSEMINATION OF DATA

The collected data may be forwarded to other companies for activities that are closely related to the operation of the service, e.g. the management of the computer system, transmitted or transmitted. The personal data of users requesting the dispatch of information material (brochures, information material, etc.) will only be used to provide the requested service or provision and will only be disclosed to third parties if required for this purpose (for postal services, labeling, Shipping companies). Apart from these cases, personal data will not be disclosed or granted to anyone unless provided for in the contract or approved by the parties. In this sense, personal data may be disclosed to third parties, but only and exclusively if: a) there is an express consent to the disclosure of data to third parties; b) disclosure of information to third parties is required to provide the requested service; (c) it is necessary to comply with judicial or public safety requirements. No data will be disseminated from the web service. 

RIGHTS OF DATA SUBJECTS

In accordance with articles 15 to 22 of (EU) Regulation 2016/679, Compagnia Italiana di Navigazione guarantees the data subject the right to access, rectification, cancellation, limitation of processing, portability, opposition to the processing of personal data

The Data Collector regularly checks its own policies on privacy and security and, where appropriate, reviews them in accordance with the regulatory and organizational changes or as a result of technological developments. In the event of a change in policy, the new version will be published on this page of the website.

QUESTIONS, COMPLAINTS AND SUGGESTIONS

Anyone interested in receiving further information, contributing to their own suggestions, complaining about complaints or objections to the privacy policy or the way our company handles personal data, or, finally, the rights under Articles 15 to 22 of the Regulation (EU ) 2016/679 may write to privacy@moby.it in writing to the person in charge MOBY SpA based in Largo Augusto 8 in 20122 Milan, Italy. Our company has also appointed a Data Protection Officer (RPD), who can be reached at the following e-mail address:  dpo@moby.it