De verordening (EU) n. 1177/2010 benoemt de rechten van personen met een handicap of personen met beperkte mobiliteit (PBM), die gegarandeerd het recht op vervoer hebben onder dezelfde voorwaarden die van toepassing zijn op alle andere passagiers. Als het ticket online wordt gekocht, moet de PBM het vak SERVICE aanvinken in het vak met het label PASSAGIERSLIJST. Als het ticket wordt gekocht via het callcenter of een reisbureau, moet de noodzaak van assistentie rechtstreeks worden doorgegeven aan de telefoonmaatschappij of de reisagent. Meer informatie over de te volgen procedures is te vinden door te klikken op de volgende links:
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